cancellation Policy
We require a 24-hour cancellation notice and if rescheduling a 12 hour notice. We reserve the time for you and ask you to respect our time and others waiting in line.
When you book an appointment you agree that you have read our policies and fully understand the information available online. Please contact us if you are going to be late, this could result in the forfeit or reschedule of your appointment.
We do give 2 free passes, things come up and I get that, but try to make it fair for everyone so after 2 no shows or last minute cancellations we charge 100% of the booked service. {Third no show/last minute cancel} *We can discuss this with you prior & require a card on file to book your appointment after the 2nd no show/last minute reschedule.
Is there anything I need to do to prepare for my spray tan appt?
Please refer to our Pre + Post tan guidelines, as well as, ‘Day Of’ preparation. You will find things like shower, shave, exfoliate the night before your appointment, do not apply lotion at least 2 hours before your spray tan, etc.
How long will my tan last?
Most spray tans last roughly 7-10 days, although certain factors can extend or shorted that period of time. It depends on how well you follow the pre + post tan guidelines & how well you “baby” or take care of it.
Is there anything I shouldn’t use on my skin after my tan?
Avoid water + sweating until after your first rinse/shower. Sweating contributes to fading even after your first rinse. Avoid scented lotions, perfumes, products including ‘fragrance’, astringents, and cleaning solutions with acid or peroxide. Avoid anything harsh or chemical; this will strip and cause uneven streaking + fading in your tan. (Dove, Dial soaps are a No!)
Am I protected from the sun?
NO! The solution does not have SPF in it so you always need to apply it every single day!!
What should I use on my skin?
Moisturize, Moisturize! Natural, fragrance-free lotions will be your best friend. Aloe-based lotion, body wash is also a safe bet, contingent you are not sensitive or allergic to the brand you are using because of other factors. You skin has to remain hydrated—this ensures your spray tan lasting longer & fades more naturally. Drink Water!
Make it stand out.
What else can I do to make sure my tan lasts as long as possible?
While your spray tan is new, avoid chlorinated water, this will cause it to fade quicker. Cut the amount of shaving/exfoliating you do to minimal until you’re ready for your next one. Once your tan has started to fade naturally, you can pick back up most of your normal skincare routine.
When should I get a spray tan for my wedding or event?
We recommend getting your spray tan at least 1-2 days prior of the event. If your event is on Saturday, we suggest getting your spray tan Thursday evening or Friday morning.
Is it safe?
The solutions we use have been approved by the FDA for external use. You should always avoid getting it in your eyes, mouth, or nose. We provide nose filters for anyone that wants to use them, just ask us! We also ask you to hold your breath and close your eyes as we spray your face. (Don’t worry—it takes less than a second to spray, haha)
Is it safe if I am pregnant or breast-feeding?
We recommend speaking with your doctor and/or not getting one if you don’t feel comfortable. The research is out there to find, and we can’t & won’t decide for you or ever pressure you. Breast-feeding: We recommend wearing a strapless bra or something alike to cover the breast/nipple area. You wouldn’t want to breastfeed before your first rinse; unless you want your baby to have a nice tanned face.
Brides:
We recommend getting a Trial Tan no less than 2 weeks before your wedding day. This allows you to make sure you are happy with the color and if we need to make any adjustments for the wedding tan, a trial lets you do that. We put in your customer file what solution/shade we did the day of the trial.